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ORDERING INFORMATION
To order products online now, please visit our
Products Page.
Satisfaction Guarantee/Refund Policy
100% Money Back 30-Day Guarantee On All
Products
We're so sure you will benefit from our products we will offer you 30 Days to
test them to decide if they work. Order our products from home with the comfort
of knowing that your order is backed by a 100% Money Back 30-Day Guarantee. This
30-Day Guarantee gives you plenty of time to try the products for yourself,
family and friends. If for any reason you need to return or exchange an item,
just contact our
Customer Service department and you're done! The refund is
for the product(s) only and does not include shipping charges to/from our
location.
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Changing an Order/Cancellation Policy
If you need to cancel your order, contact
Customer Service.
Please include
the order number of the item that you would like to cancel to ensure accuracy.
If you have already completed an order and wish to add an additional items to
your order, you will need to cancel your initial order and place a new order.
Contact
Customer Service for assistance. Please include the order number of
the item that you would like to cancel to ensure accuracy.
Please note, if your order has already been processed, you may not be able to
cancel or modify it.
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Order Status
Check the status of any of your orders by visiting our Order
Status page. This is the easiest and fastest way to get the most current
information regarding your order.
When you click on Order Status (link to come later), you will be prompted to
sign in with your email address and password. An order summary page will provide
you with detailed information about your current or past orders. If your order
has not been processed you may modify or cancel your order from this page.
If your order has been shipped via UPS, you may track it using links provided
in your order detail. It may take up to one (1) business day for your
information to be posted on the UPS website.
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Phone Orders
Don't feel comfortable ordering products online? No problem!
PureRomoNutrition.com accepts orders over the phone.
To order by phone, please call us toll-free at 1-877-787-3053 during our
customer service hours (see below for hours). Before calling, please note the Product
Numbers of the items you wish to order. To find the Product Number, simply click
on the item you wish to order and locate the Product Number below the item name
(such as Neuropath).
Customer Service Hours
If you have any questions or to order by phone, please call us toll-free at
1-877-787-3053 during our customer service hours below.
Our hours of operation:
Monday - Friday
9:00 am - 5:00 pm MST
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